Terms & Conditions
This website is owned and operated by: Andrea Dalton with a registered address at:
32 Orchardstown Avenue, Rathfarnham, Dublin 14, Ireland.
By using our website, which includes access through other digital platforms such as our app,
you confirm that you accept these Terms of Service (“terms”) as binding upon you, including
additional terms and conditions and policies referenced herein and/or available by
hyperlink, and that you agree to comply with them. If you do not agree to these terms, you
must not use our website.
Terms and Conditions of Andrea Dalton
With Andrea Dalton we can work with you in a variety of different ways:
- Havening Techniques
- The KAM method
- Neuro Linguistic Programming (NLP)
- Life Coaching
- Bio Energy
Each option will have its own contracts and payment plans
1. Fees and Hours
1.1 Phone and Email – Reply to contact
All queries made by phone and email to Andrea Dalton will be replied to within 48 hours
where possible. Please note social media may not be checked daily so it is advisable to email
email@example.com for help with enquiries.
Andrea Dalton reserves the right to not reply to any emails or enquiries that they deem to
spam, junk or of a false nature.
1.2 Punctuality – If a client is more than 15 mins late for an in-person or online appointment,
then they will be charged for this time and depending on Andrea Dalton’s schedule we may
not be able to stay later once the allotted time has expired.
1.3 Travel time – Andrea Dalton retains the right to charge for travel time and expenses. If
these fees are to be applied, then this will be discussed and confirmed prior to the contact
1.4 Payment terms and invoicing- Andrea Dalton will invoice based on whatever package /
programme you have chosen. All fees due are due to be paid prior to Andrea Dalton
engaging in work on your behalf, unless otherwise agreed with Andrea Dalton before the
start of the contract.
Andrea Dalton offers both programmes and consultations via their website and in person.
The payment for these will be made via electronic transfer and payment will be taken
before Andrea Dalton begins to work on her services.
1.5 In some specific cases, Andrea Dalton may extend credit terms but makes no guarantee
of providing credit to any customer. In the event of being offered a credit facility, and if the
Customer fails to make any payment within 31 days of it becoming due, Andrea Dalton shall
be entitled to charge interest at the rate of 8% per month on the outstanding amounts.
1.6 If the Customer fails to make any payment within 31 days of it becoming due, Andrea
Dalton shall be entitled to remove all work carried out as part of the order and suspend all
services until payment has been received in full.
2. Andrea Dalton Initial Consultation Call
Andrea Dalton will carry out an initial consultation call to discuss client goals and to see if
there is a good synergy between both parties. Please note that all information that is shared
is confidential. Please note that the first 20 minutes of this call is free, and any subsequent
time or calls are priced at €100 which will be paid upon request at the time of the call.
Any subsequent business relationship that might emerge from this consultation will be
covered by a contract, terms of engagement and payment of fee as set out in 1.5 of this
Any proposal created with Andrea Dalton is valid for 10 days
3. Cancelling pre-arranged appointments
Andrea Dalton has a set schedule every week and works with a variety of clients. If your
circumstances change then Andrea Dalton requires a minimum 48-hour cancellation policy
for meetings/other. Failure to cancel your appointment before 48 hours (except in
exceptional and one-off situations) will be chargeable at the full rate. When an appointment is cancelled in a timely manner as laid out above Andrea Dalton will endeavour to schedule or reschedule within the following 10 days.
4. Cancellation Policy
Andrea Dalton can only work with a client if the relationship is open, transparent, and
reciprocal. If either party feels that the relationship between the client and Andrea Dalton
has broken down, then Andrea Dalton and/or the client retain the right to withdraw from
the agreed contract. All efforts will be used to re-establish the lines of communication
between all parties but if this fails and it is agreed to terminate the contact than 48hrs
notice from either party is the minimal amount of time required to close off all outstanding
work and invoices will be produced to cover all due monies on your account.
In relation to any corporate clients – there is a set timeframe that Andrea Dalton has
allocated for each client and all appointments and allocated time must be used within this
timeframe unless an extension has been agreed. Failure to adhere to these guidelines may
result in the end of the contract without all the time being used. Please note that Andrea
Dalton will treat each situation on a case-by-case basis.
5. Client Obligations
To enable Andrea Dalton to perform its obligations we expect the client to:
5.1 Cooperate with Andrea Dalton and respond to any queries within a responsible period of
5.2 Provide all requested information reasonably required by Andrea Dalton.
6. Andrea Dalton Obligations
6.1 Andrea Dalton takes pride in the services that they offer, and they shall perform the
services with reasonable skill and care and to a reasonable standard in accordance with
recognised standards and codes of practice.
6.2 Andrea Dalton undertakes to keep confidential all information supplied by you and will
not make such information available to any third party without obtaining prior permission.
The education materials supplied by Andrea Dalton (including all website content and
content supplied at workshops and seminars) are of a confidential nature. From time to
time, Andrea Dalton may use examples of work they have created or businesses that they
have worked with to illustrate educational points.
The Client understands that the role of Andrea Dalton is not to provide health care, medical
or nutrition therapy services; or to diagnose, treat or cure any disease, condition or other
physical or mental ailment of the human body. The Client understands that Andrea Dalton is
not acting in the capacity of a doctor, psychologist or other licensed or registered
professional, and that any advice given by Andrea Dalton is not meant to take the place of
advice by these professionals. If the Client is under the care of a healthcare professional or
currently uses prescription medications, the Client should discuss any changes they decide
to implement with their own doctor and should not discontinue any prescription
medications without first consulting his or her doctor.
The Client has chosen to work with Andrea Dalton and understands that the information
received should not be seen as medical or nursing advice and is not meant to take the place
of seeing licensed health professionals.
The Client expressly assumes the risks of the Program, including the risks of Hypnotherapy,
Havening Techniques, The KAM Method, NLP, Energy Work and the risks inherent in making lifestyle changes.
The Client releases Andrea Dalton from any and all liability, damages, causes of action,
allegations, suits, sums of money, claims and demands whatsoever, in law or equity, which
the Client ever had, now has or will have in the future against Andrea Dalton, arising from
the Client’s past or future participation in, or otherwise with respect to, the Program, unless
arising from the gross negligence of Andrea Dalton.
Andrea Dalton will keep the Client’s information private and retained as per the conditions
10. Membership programme
Andrea Dalton offers access to lifetime membership in relation to some of her programmes.
This is only connected to the lifetime of that programme in its current form. If Andrea
Dalton fundamentally changes the outline, goals, and resources of the programme and/or
requires closing or rebranding the programme she will inform all members who have
lifetime access. This allows time for members to access all current resources they require
before they are deleted. Andrea Dalton will give 30 days’ notice of any planned changes
which may affect the lifetime access.
Terms and Conditions of Service of business
Indemnification, Liability, And Limitation
The express terms and conditions of these terms shall apply in place of all warranties,
conditions, terms, representations, statements, undertakings and obligations whether
expressed or implied by statute, common law, custom, usage or otherwise, all of which are
excluded to the fullest extent permitted by law. Insofar as it is lawful to do so, we do not
accept liability of any description including liability for negligence or any damages
whatsoever arising out of or in connection with the viewing, use or performance of this
website or its services. In the event that you reproduce, display, transmit, distribute or
otherwise exploit the structure, information, material, or any portion thereof, in any
manner not authorised by us, or if you otherwise infringe any intellectual property rights
relating to the structure, information, photographs, prints or this website, you
unconditionally and irrevocably agree to indemnify us and keep us indemnified from and
against any and all losses, expenses, costs or damages, including reasonable lawyers’ fees,
incurred by you or others as a result of unauthorised use of the above and/or your breach of
these terms. You unconditionally and irrevocably agree to indemnify us and keep us
indemnified from and against all and any losses, costs, claims, liabilities, damages, demands
and expenses suffered or incurred by us and arising from any claim brought by any third
party against us howsoever arising from or in connection with: these terms; the supply of
the services pursuant to the terms; your use of the services; or your fraud or negligence.
For the avoidance of doubt, we will under no circumstances whatsoever be liable to you,
whether in contract, tort (including negligence), breach of statutory duty, or otherwise,
arising under or in connection with these terms for any loss of profits, goodwill, sales,
business, or revenue; loss or corruption of data, information or software; loss of business
opportunity or anticipated savings; or any indirect or consequential loss. Without prejudice
to other clauses in these terms, our total liability arising under or in connection with these
terms, whether arising in contract, tort (including negligence) or restitution, or for breach of
statutory duty or misrepresentation, or otherwise, shall in all circumstances be limited to
the purchase price paid for the relevant services that is/are the subject of a claim.
Errors, Inaccuracies And Omissions
Occasionally there may be information on our website that contains typographical errors,
inaccuracies or omissions that may relate to product descriptions, pricing, promotions,
offers, product shipping charges, transit times and availability. We reserve the right to
correct any errors, inaccuracies or omissions, and to change or update information or cancel
orders if any information on the website or on any related website is inaccurate at any time
without prior notice (including after you have submitted your order). We undertake no
obligation to update, amend or clarify information on the website or on any related website,
including without limitation, pricing information, except as required by law. No specified
update or refresh date applied on the website or on any related website, should be taken to
indicate that all information on the website or on any related website has been modified or
Sales Of Services
If you are not a consumer, you confirm that you have authority to bind any organisation on
whose behalf you use our site to purchase services. We reserve the right, but are not
obligated, to limit the sales of our services to any person, geographic region, or jurisdiction.
We may exercise this right on a case-by-case basis. We reserve the right to limit the
quantities of any services that we offer. We reserve the right to discontinue any service at
any time. In accordance with other clauses included in these terms, we make no express or
implied warranty, representation or undertaking and assume no responsibility concerning
the quality, nature, or fitness for purpose of the services. We do not warrant that the
quality of any services, information, or other material purchased or obtained by you will
meet your expectations, or that any errors in the services will be corrected, unless as
required by law. All warranties, conditions and other terms implied by statute or common
law are, to the fullest extent permitted by law, excluded from these terms. All descriptions
of services and pricing are subject to change at any time without notice, at our sole
discretion. Prices for our services are subject to change without notice. We reserve the
right at any time to modify or discontinue our services on our website (or any part or
content thereof) without notice at any time. We shall not be liable to you or to any third-
party for any modification, price change, suspension, or discontinuance of such.
We conform to Irish and EU law and regulations for the purposes of whether or not to
accept returns. We deal with cases as they happen on an individual basis.
Social Media Platforms
Communication, engagement, and actions taken through external social media platforms
that we participate on are custom to the terms as well as the data protection and privacy
policies and notices held with each social media platform respectively. You are advised to
use social media platforms wisely and communicate / engage upon them with due care and
caution regarding your own privacy and personal details. We will never ask for personal or
sensitive information through social media platforms and encourage you when wishing to
discuss sensitive details to contact us through primary communication channels such as by
telephone or email.
Data Protection, Privacy And Security
Your rights to data protection and privacy, including security over data, are very important
to us. We treat personal data obtained using this website as private and are committed to
providing you with secure access to our online service. This website processes information
from you as per our Privacy Statement. When you, amongst other actions, visit our website,
enquire about services or send emails to us you understand that subsequent data
processing will be done as detailed in our Privacy Statement.
Governing Law And Disputes
This website is hosted, controlled, and operated from the Republic of Ireland and therefore
governed by Irish law, subject to the terms of Public International Law. In the event of any
dispute of any nature whatsoever arising between the parties on any matter provided for in,
or arising out of this agreement, the Irish law will apply, and the appropriate courts of the
Republic of Ireland will have jurisdiction.
Variation Of These Terms & Conditions
We reserve the right to make changes to this website, these terms, and the other
information contained in this website at any time and without notice. Please refer to these
terms when you visit the website as they may change from time to time.
In the event that any provision of these terms is determined to be unlawful, void or
unenforceable, such provision shall nonetheless be enforceable to the fullest extent
permitted by applicable law, and the unenforceable portion shall be deemed to be severed
from these terms, such determination shall not affect the validity and enforceability of any
other remaining provisions.
The failure of us to exercise or enforce any right or provision of these terms shall not
constitute a waiver of such right or provision.
These terms and any policies or operating rules posted by us on this website or in respect to
our website constitutes the entire agreement and understanding between you and us and
govern your use of the website, superseding any prior or contemporaneous agreements,
communications and proposals, whether oral or written, between you and us (including, but
not limited to, any prior versions of these terms). Any ambiguities in the interpretation of
these terms shall not be construed against the drafting party.
You may contact us by email at the following address: firstname.lastname@example.org
Contact information published on this website is published for the purpose of users or
prospective users contacting us about services offered to them. This information should not
be considered as made manifestly public for the purposes of general marketing contact.